A Tiny Roar Terms of Service

Prepared October 3, 2026. Effective date: October 4, 2026.

1. Our agreement

These Terms govern services and materials purchased or accessed under an agreement with A Tiny Roar LLC (“ATR,” “we,” “us”), a California limited liability company. You accept them through a clearly identified acceptance action, such as checking the agreement box at checkout or signing an agreement that incorporates them. Mere receipt of an email is not acceptance.

Section 15 provides for individual binding arbitration of most disputes, with exceptions and a 30 day opt out. Please read it.

An expressly negotiated signed agreement controls over conflicting offer terms; specific offer terms disclosed and accepted before purchase control over these general Terms for that offer. Neither can remove mandatory legal rights. The Privacy Policy explains data practices; recording, sensitive data, publicity, and recurring payment permissions are obtained separately when required.

2. Who we serve and what we do

You must be at least 18 and legally able to contract. Women are the center of our work, not the boundary. Suitable adults of other genders are welcome.

ATR provides practical education and advisory support for building systems around life circumstances, including menopause, chronic illness, and neurodivergence. An “advisory partnership” describes a collaborative working relationship. It does not establish a legal partnership, agency, employment relationship, or fiduciary relationship beyond duties imposed by law.

We do not provide medical care, diagnosis, treatment, psychotherapy, legal advice, or other licensed professional services. Do not use ATR as a substitute for qualified care or advice. We do not provide emergency monitoring or crisis response. You choose what to implement and should consult an appropriate professional when needed.

We do not guarantee a particular health, personal, professional, financial, or other result. This does not excuse an inaccurate description or a promise we expressly make.

3. Scope, availability, and access

The offer or written service agreement identifies the purchased sessions, deliverables, access tier, access period, and any included communication. A purchase does not include unlimited contact, immediate responses, all community tiers, future courses, or lifetime access unless expressly included in an accepted written offer.

Scheduling is subject to availability. Reasonable technical requirements are disclosed for online services. You are responsible for suitable equipment and connectivity. Contact us about access needs so we can consider appropriate arrangements and legally required accommodations.

We may improve content and change platforms, but will not materially reduce paid benefits without an appropriate remedy. Temporary interruptions may occur; material failures to deliver are addressed under Section 7. No future event, product, or feature is promised merely because it is discussed.

4. Payment and recurring offers

Prices, currency, applicable taxes, and required charges are disclosed before purchase. You authorize the charges and payment schedule you expressly accept. We may correct an obvious pricing error before accepting an order; if you do not accept the corrected price, we cancel and refund that order.

An installment plan pays for an identified purchase; it is not automatically a cancel anytime subscription. The offer must explain the distinction. Canceling future subscription renewals does not retroactively cancel a delivered purchase. Ending a service relationship is governed by Section 9, not automatic acceleration of all future charges.

For subscriptions, the checkout identifies the recurring amount, interval, renewal terms, any trial, and cancellation method, and obtains required express consent. Online subscriptions can be canceled online through the account cancellation route provided with the purchase; you may also contact [email protected]. We provide required acknowledgments and renewal or price change notices. 

Cancellation prevents future renewals and ordinarily leaves access until the paid period ends; partial period refunds are available where required or expressly offered. We do not impose a general 24 hour cutoff on subscription cancellation.

If an undisputed payment fails, we may give notice and suspend unpaid access after a reasonable opportunity to resolve it. We do not waive your right to dispute an unauthorized charge or use lawful payment protections. Tell us about billing problems so we can investigate.

5. Appointment cancellations

Send cancellation requests through the provided booking system or to [email protected]. We use the recorded receipt time, not when we happen to read the request. The 24 hour period is measured backward from the scheduled start.

• At least 24 hours before an individually purchased appointment: full refund to the original payment method.
• At least 24 hours before a package appointment: restore the appointment to the package for rescheduling; this does not create a cash refund right for the whole package.
• Less than 24 hours before the start: no cash refund; issue credit for the amount paid and allocated to that appointment.
• At or after the scheduled start, or a no show: no refund or credit; the appointment counts as used, subject to applicable law and the exceptions below.

Late arrival does not extend the scheduled end. If you join while the session is still running, we ordinarily provide the remaining time; any inability to admit you safely or without disrupting a group is handled reasonably.

A client may request a change to another service. ATR may approve or decline the request and may, as a courtesy, waive an otherwise applicable cancellation consequence. A request alone does not change the booking or suspend a deadline. Any approved change, credit amount, and additional price are confirmed in writing.

For cancellation of an entire package, our default is a nonexpiring credit for unused prepaid service value, unless a more favorable accepted offer or applicable law requires a refund. 

We reconcile the disclosed value of delivered components and any lawful cancellation amount against payments received. Installments attributable solely to canceled, undelivered components stop; amounts already earned remain payable under the agreed schedule. 

Delivered components are valued at the allocation disclosed before purchase. If a package contains identical sessions with no other priced components, allocation is the package price divided by the number of sessions. Mixed offers must state their allocations before purchase; we do not impose a retroactive standalone price clawback.

These provisions reserve scheduled time; they are not an additional fine. We do not retain an amount prohibited by applicable law or recover the same loss twice. Where cancellation retention is legally restricted, we reduce it to the permitted amount. ATR may make individual exceptions for illness, emergencies, or other circumstances. A courtesy exception does not amend the policy or promise another exception. Legally required accommodations and remedies remain available.

6. Workshops, credits, and digital materials

For a live workshop, cancellation received before its calendar date in America/Los_Angeles time qualifies for a full refund. Cancellation received on that date but before its scheduled start qualifies for nonexpiring ATR credit in the amount paid. Cancellation at or after the start, or failure to attend, receives no refund or credit, subject to applicable law and ATR's discretion to make exceptions.

A refund or cancellation credit ends access associated with the canceled workshop, including its replay and handouts. Receiving credit does not also buy the original replay. Access to any replacement service follows that service's offer.

ATR credits do not expire and have no inactivity fees. Credits are denominated in the currency paid and apply to available ATR offerings at their then current prices; they do not guarantee a particular offering, date, provider, or historical price. Unless ATR agrees otherwise, credits are for the original client and cannot be resold. Cash redemption is provided when legally required or expressly agreed. Purchased gift certificates, if offered, have separate legally compliant terms.

Standalone digital products are nonrefundable once access or downloading begins, except where the accepted offer or law provides otherwise. This does not eliminate remedies for nondelivery, defects, or material misdescription. A refund revokes the associated license; stop using and delete the refunded materials to the extent reasonably possible.

7. When ATR cancels or changes delivery

If ATR cancels a workshop, you may choose a full refund or credit toward any ATR offering; you need not accept a rescheduled class. A material date or format change that prevents receipt of substantially the purchased experience is treated similarly.

If ATR cancels a private appointment, you may agree to reschedule or choose a refund of its allocated prepaid value, including for a package appointment, or equivalent credit. If ATR permanently discontinues an offering, we offer an agreed substitute or refund its undelivered prepaid value.

If a recording or transcription format is declined, we stop the affected capture and discuss alternatives. We may offer a different format or reschedule. If we cannot agree on a workable lawful way to deliver the service, ATR refunds the undelivered prepaid portion rather than treating the refusal itself as a no show.

We initiate approved refunds within 10 business days unless law requires sooner; payment provider processing time may follow.

8. Conduct and boundaries

Buying a seat does not buy the right to mistreat anyone.

These standards apply across private and group advisory work, workshops, webinars, events, community spaces, comments, messages, and other ATR interactions. Do not threaten, harass, stalk, discriminate, sexually harass, intimidate, expose private information, make knowingly false accusations, spam, impersonate, unlawfully record, infringe rights, or materially disrupt services. Respect reasonable scope, communication, and safety boundaries.

We assess behavior and its impact in context; intent is not the only consideration. We also consider disability related needs and required accommodations. Honest criticism, disagreement, a refund request, a privacy request, a lawful complaint, or a truthful review is not by itself misconduct. Nothing here prohibits contacting regulators, law enforcement, counsel, or exercising protected rights.

9. Refusing, suspending, or ending services

ATR may decline a new engagement or additional work for lawful business reasons, including capacity, scope, conflicts, safety, or an inability to establish an effective advisory relationship.

ATR may also end an existing relationship when, in its reasonable, good faith professional judgment, the fit, trust, communication, or working relationship needed for effective services is absent or has broken down. We do not have to prove misconduct to decide the relationship should end. This discretion is exercised consistently with nondiscrimination, accommodation, consumer protection, and other applicable law.

We may immediately pause or remove access where reasonably needed for safety, serious misconduct, suspected unlawful activity, security, or a material breach. We may investigate and provide notice or an opportunity to resolve a problem when appropriate, but need not keep someone in a live setting while doing so. Other terminations are communicated in writing with their effective date.

For a fit based termination by ATR, we refund undelivered prepaid service value and stop future charges for services we will not provide. If termination prevents use of an outstanding paid credit, we refund that unused value rather than require continued work together.

For a material client breach, amounts properly earned or lawfully owed remain payable under the agreed schedule, and ATR may pursue legally recoverable losses. Unused funds and credits are not automatically forfeited, and all future installments do not automatically accelerate. Any deduction must have a lawful basis and be explained; disputed damages are resolved through Section 15 rather than unilateral seizure.

Terms protecting confidentiality, intellectual property, accrued payment rights, dispute resolution, and lawful liability limits survive termination as applicable.

10. Materials and client content

ATR or its licensors retain ownership of content, methods, handouts, recordings, templates, branding, and customized materials. Subject to payment and these Terms, you receive a limited, nonexclusive, nontransferable license to use the materials personally for the access period stated in the offer. Copies lawfully downloaded may be kept for personal use unless the purchase is refunded or the license is lawfully terminated for material misuse.

Do not resell, redistribute, publicly post, teach from, sublicense, or commercially exploit the materials without written permission. Do not share accounts, bypass access controls, or upload ATR materials to public repositories or AI systems that make them available to others or use them for general model training. This does not limit nonwaivable rights, lawful accessibility tools, or ideas and skills you independently apply in your life.

You retain ownership of materials you submit and grant ATR only the permission reasonably needed to provide the requested service, host an intended community contribution, and comply with law. You must have authority to submit them. This is not a blanket marketing license.

Public testimonials, identifiable stories, images, and client recordings require separate written permission. ATR may reuse its general knowledge and methods without disclosing client confidential information.

11. Privacy, group confidentiality, and recordings

The Privacy Policy describes our practices. We handle private advisory information confidentially, subject to authorized service delivery and disclosures required or permitted by law. Advisory communications are not automatically protected by attorney client or clinical privilege.

Do not record others, invite an AI meeting bot, take identifying screenshots, or share other participants' private information without the required permissions. ATR's permitted instructor recording is disclosed separately. We do not promise absolute confidentiality for information you choose to share with a group.

12. Future events and physical goods

We may later offer in person events or nonconsumable physical goods. Event specific terms will identify dates, location, access, cancellation, and relevant activities before purchase. Physical goods terms will identify fulfillment, shipping, returns, and applicable product information. These general Terms do not invent a waiver of unknown future risks or remove mandatory product warranties or remedies.

13. Warranties and liability

We will provide the services and access expressly purchased. Subject to that promise and mandatory law, we do not warrant uninterrupted availability or suitability for every purpose. To the extent law permits, other implied warranties are disclaimed.

To the extent law permits, neither ATR nor its owner, personnel, or contractors acting for ATR is liable for indirect, incidental, special, or consequential losses arising from the services. 

For claims that may lawfully be limited, their combined aggregate liability is capped at the greater of $500 or the amount you paid ATR for the affected offering during the 12 months before the event giving rise to the claim.

These exclusions and cap do not apply to fraud, willful misconduct, gross negligence, injury or liability that cannot lawfully be limited, mandatory statutory remedies, or refunds expressly owed under these Terms. They do not excuse violations of law or eliminate rights that applicable law makes nonwaivable.

14. Responsibility for third party claims

To the extent permitted by law, you are responsible for reasonable losses and costs awarded or agreed in settlement of a third party claim caused by your unlawful conduct, infringement through content you submit, or material violation of others' rights. This does not cover ATR's own fault or ordinary good faith use of services.

ATR will give prompt notice and a reasonable opportunity to participate in the defense. ATR will not agree to a settlement for which it seeks payment from you, or that imposes an admission or other obligation on you, without your prior written consent, not unreasonably withheld. Your responsibility is limited to amounts finally awarded or included in an authorized settlement. We do not impose automatic attorney fees for a dispute between you and ATR.

15. Disputes and binding arbitration

Except as stated below, you and ATR agree to resolve disputes arising from these Terms, purchases, or services through individual binding arbitration rather than a court trial.

Informal resolution

Either party may send a written notice describing the dispute and requested relief. Send ATR notices to [email protected] or the mailing address below. We use your last provided contact information. Allow 30 days for a good faith effort to resolve the dispute. This does not prevent a timely protective filing, urgent relief, or a regulator complaint. Applicable filing deadlines are tolled during this agreed process to the extent legally permissible.

Mutual mediation

If informal resolution does not settle the dispute, both parties agree to attempt one remote mediation session with a mutually selected mediator before arbitration, unless they jointly waive mediation or an exception below applies. Mediation seeks a voluntary settlement; the mediator does not impose a binding decision. ATR pays the mediator's fees. 

Either party may initiate the step by written request. If no mediator is agreed within 15 days of that request, or the session cannot occur within 45 days despite the requesting party's reasonable efforts, either party may proceed to binding arbitration. Refusal by one party does not indefinitely block the other's claim. Timely protective filings and the stated court and agency exceptions remain available.

Arbitration

Unresolved arbitrable disputes are administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules and applicable consumer due process standards, available at https://www.adr.org/rules forms and fees/consumer/ or from ATR on request. 

One neutral arbitrator decides the merits and issues a reasoned written award. The Federal Arbitration Act governs this agreement to arbitrate. A court decides whether an agreement was formed and challenges to its enforceability or scope.

Hearings may proceed remotely by agreement or in a location reasonably convenient to you under the AAA rules. Fees are allocated under those rules and applicable law; ATR pays amounts required of the business, including required arbitrator and administration costs. Statutory fee shifting and remedies remain available. Arbitration does not impose a shortened limitation period or a blanket confidentiality duty.

Exceptions

Either party may use an eligible small claims court. Either may seek provisional relief from a competent court when necessary to preserve rights pending arbitration. Either may contact government agencies. Claims or remedies that law does not allow to be compelled into arbitration remain available in court. The right to seek public injunctive relief is not waived; if it cannot lawfully be arbitrated, that request may proceed in a competent court.

Individual proceedings

To the extent lawful, arbitration proceeds on an individual basis, not as a class or representative action. This does not waive nonwaivable remedies or public injunctive relief. If this restriction is unenforceable for a particular claim, that claim proceeds in court, while legally severable arbitrable claims proceed in arbitration. No party must arbitrate a class action without a new agreement after the dispute arises.

Opt out

You may opt out of this arbitration agreement by emailing [email protected] or mailing ATR within 30 days after first accepting these Terms. Include your name, account/purchase email, and a clear statement that you opt out of arbitration. Timely mailed notices qualify based on postmark. Opting out does not affect your services or other Terms.

If AAA cannot or will not administer a dispute, the parties may agree on a comparable consumer administrator; absent agreement, either may proceed in court. ATR will not invoke this clause to block court access after its own failure to satisfy administrator requirements. Changes to this section do not apply to existing disputes and require affirmative acceptance for future application.

16. General terms and contact

California law governs, except the Federal Arbitration Act and mandatory protections that applicable law preserves. For disputes properly in court, competent courts in San Bernardino County, California are the default venue, subject to small claims rules and any nonwaivable right to sue elsewhere.

We give notice of material changes and obtain acceptance where required. Updates do not retroactively reduce rights for completed purchases. A waiver on one occasion is not a waiver on another. Invalid provisions are severed only where lawful; the remaining agreement continues without rewriting an unlawful provision to expand ATR's rights.

An extraordinary event outside reasonable control may delay performance, but does not allow ATR to keep payment indefinitely for services it cannot deliver. We communicate available remedies.

These Terms and accepted offer agreements form the agreement on their subject matter, without excluding legally protected representations or remedies. You may not transfer an account or service entitlement without ATR's written permission. ATR may transfer its business obligations in a lawful business transfer without reducing your contractual rights.

A Tiny Roar LLC

[email protected]

PO Box 9, Twin Peaks, CA 92391